01 — Vessel IT Services
On-site and remote support, wherever your ship calls
Dedicated IT engineers with genuine maritime experience, supporting both hardware on deck and systems from shore.
Overview
On-site engineers at major regional hubs
We have IT engineers available at Singapore & South-East Asia, UAE & the Middle East, India, and the UK & Europe, ready to visit vessels at their respective ports and provide complete networking and hardware setup.
Our team also solves the majority of IT-related issues remotely — without waiting for a port call — covering everything from connectivity to server maintenance.
Key Features
What's included
- Setup & troubleshooting of network issues on board
- Installation of racks / servers and peripherals
- Hardware and software troubleshooting
- Setup & management of virtual machines
- Thin client setup for virtual environments
- Installation & setup of CCTV cameras and peripherals
- Data backup & recovery
- OS installation, re-install & recovery
- Firewall / router configuration & support
- Terminal services deployment & management
- Antivirus install/update & virus removal
- USB protection on board
Applications
Where this fits in your operation
- ✓New-build and retrofit commissioning
- ✓Vessel takeover during management change
- ✓Scheduled port-call maintenance visits
- ✓Remote fixes without waiting for a port
Benefits
Why it matters
- ✓Reduced off-hire from faster issue resolution
- ✓One team for both hardware and remote support
- ✓Maritime-trained engineers, not generic office IT
- ✓Coverage at major hubs across four regions
Related Services
You might also need
Ready to talk through on-site and remote support, wherever your ship calls?
Tell us about your vessel and trading pattern — we'll recommend the right setup.